Shipping Policy

1. Overview

Welcome to Foldeva! We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and shipping-related procedures.

2. Order Processing Time

Orders are generally processed within 1–2 business days after they are placed.

Orders are not typically processed or shipped on weekends or public holidays. During busy periods, promotions, or holidays, processing may take additional time.

You will receive an order confirmation after placing your order.

3. Shipping Destinations

Foldeva currently ships to addresses within the United States.

Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by customers.

4. Shipping Methods and Delivery Times

We aim to deliver orders as quickly as possible. Estimated shipping times are as follows:

Standard Shipping: Approximately 3–7 business days after order processing.
Order Processing: Approximately 1–2 business days.

Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.

5. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping fees will be included in your order total.

6. Order Tracking

When tracking information is available, we will provide shipping details by email so you can follow your order's progress.

Please allow some time for tracking information to become active after your order has shipped.

7. Shipping Delays

Although we work to deliver orders within the estimated timeframe, delays may occur due to weather, carrier disruptions, holidays, incorrect addresses, or other unexpected circumstances.

Foldeva cannot guarantee delivery on a specific date and appreciates your patience if a delay occurs.

8. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at support@foldeva.shop. We cannot guarantee that changes can be made after an order has been processed or shipped.

9. Lost or Damaged Packages

If your package appears to be lost, arrives damaged, or has not been delivered within the expected timeframe, please contact our customer support team.

We will review the situation and help you determine the appropriate next steps.

10. Undeliverable Packages

Packages may be returned to us if the shipping address is incorrect, incomplete, or inaccessible. If your package is returned, please contact us to discuss the available options.

Additional shipping charges may apply when a package must be reshipped due to an incorrect address supplied by the customer.

11. Contact Information

If you have questions about shipping, order processing, or delivery, please contact us:

Business Name: Foldeva
Email: support@foldeva.shop
Phone: (849) 426-6839
Address: 127 W 9th St, Coffeyville, Kansas 67337, United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM MST